Shipping policy

Shipping Policy for Mind Reset Hub

Effective Date: May 21, 2026

At Mind Reset Hub, we aim to deliver your orders safely and on time. This Shipping Policy explains how we process, handle, and ship physical products purchased from our store.

1. Digital Products

All digital products (such as ebooks, journals, templates, and downloadable files) are delivered electronically.

Delivery is usually instant or sent to your email after payment confirmation
No shipping fees apply to digital products
If you do not receive your file, please contact us for assistance

2. Physical Products

Physical products are shipped to the address provided at checkout. Please ensure your shipping details are correct before placing an order.

3. Processing Time

Orders are typically processed within 1–3 business days
Processing time may be longer during holidays or high order volume periods

4. Shipping Time

Estimated delivery times vary depending on your location:

Local (within country): 2–7 business days
International: 7–21 business days (may vary due to customs or courier delays)

Please note that delivery times are estimates and not guarantees.

5. Shipping Fees

Shipping fees (if applicable) will be calculated at checkout based on your location and order size.

6. Tracking Information

Once your order has been shipped, you will receive a tracking number via email (if tracking is available from the shipping carrier).

7. Delays

Mind Reset Hub is not responsible for delays caused by:

Shipping carriers
Customs clearance
Weather conditions
Incorrect shipping information provided by the customer

However, we will always assist you in tracking your order if delays occur.

8. Lost or Missing Packages

If your package is marked as delivered but not received:

Please check with your local delivery service or neighbors
Contact us so we can assist you with investigation

We are not responsible for lost packages due to incorrect address details provided by the customer.

9. Address Errors

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect or incomplete addresses.

If you notice an error, please contact us immediately so we can attempt to correct it before shipment.